About Us

At I.E. Shaffer, we take a team approach to employee benefit plan administration and are structured to give our clients individualized, personal service. Our customer service team pays claims and responds to participant inquiries. We are dedicated to providing premium quality service through our investment in new technologies and the on-going training and education of our staff.

I.E. Shaffer is an employee owned company. Our leadership team includes:

Why We’re Different

At I.E. Shaffer we understand that every client is unique and we tailor our services to meet your needs. Unlike many third-party administrators, we don’t simply process and pay claims; we provide customized solutions and accept fiduciary responsibility for all of the assets that we manage.

Our commitment to providing exceptional customer service allows us to achieve the highest levels of client satisfaction, resulting in long-term client relationships that average 23+ years.